Return and Refund Policy

Thank you for shopping at ALL HR DOCS ( POWERED BY ODKART RETAIL PVT LTD).

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:


  • Goods or Product refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to ALL HR DOCS ( POWERED BY ODKART RETAIL PVT LTD), accessible from

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

The deadline for cancelling an Order is 48 hours from the date on which You received the product keys online using your Email or shown in the Website, whichever is earlier.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By Online Chat Support:
  • By Email:
  • By phone number: 955-696-5555

We will reimburse You no later than 14 days from the day of acceptance and approval of your refund request. We will use the same means of payment as You used for the Order.

Conditions for Returns

For the Products to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 48 Hours
  • You are unable to download the Product or use so because of any technical issue
  • The software is not working in your system despite our technical team provided you the support which may take upto 7 working days

The following Goods cannot be returned:

  • The supply of Product made to Your specifications or clearly personalized.
  • The Product which you have downloaded successfully as a Whole or Partially
  • The Product having to technical issue at all
  • The Product having technical issue because of Malwares, Installed Antivirus or any Other software or hardware problem in your system
  • The Product having technical issue because of non-availability of Space in your System

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.


If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By Online Chat Support:
  • By Email:

  • By phone number: 955-696-5555